Automation with AI for Universities
Centralize student management, eliminate administrative workload, and reduce dropout rates.
Attract, support, and retain students from a single platform with Artificial Intelligence agents and process automation designed for higher education.
Operational chaos that slows down enrollment and retention
If this is happening to you, your institution is losing applicants, time, and control of the process.
Prospects who reach out… and never receive follow-up
Applicants who drop out due to confusing processes
Students who miss deadlines, payments, or requirements
Academic staff overwhelmed answering the same questions
Information scattered across emails, WhatsApp, forms, and systems
Frustration, poor experience, and preventable student dropout.
The Solution: An AI Agent for Universities
One place to attract, manage, and support students
We implement an artificial intelligence agent and process automation specialized in higher education that acts as:
- University virtual assistant
- Prospect and student management center
- Administrative automation engine
- Early dropout risk detection system
Fully integrated with your current systems.
How It Works
Prospect Attraction and Management
Capture leads from webchat, WhatsApp, email, SMS, and fairs.- Respond in seconds, 24/7
- Automatically qualify applicants
- Automate follow-ups, reminders, and scheduling
Result
More contacts attended. Fewer lost leads.
Continuous Student Support
Clear information about:
- Admissions and enrollment
- Payments and key dates
- Documents and requirements
- Professors, schedules, and regulations
- Automatic reminders and personalized checklists
- Omnichannel support from a single agent
Result
Better experience and higher retention.
Real Administrative Automation
- Resolve frequent inquiries without human intervention
- Automate tickets and requests
- Integrate with LMS, ERP, SIS, and help desks
- Reduce emails, lines, and reprocessing
Result
Less operational workload. More academic focus.
Reduction of Student Dropout
Detect early risk signals:
- Inactivity
- Late payments
- Dropout-related phrases
- Incomplete procedures
- Trigger automatic or human interventions
- Provide support before the student leaves
Result
AI doesn’t replace the team: it empowers it.
Clear Benefits for the University
Reduced student dropout rates
Increased conversion from prospects to enrolled students
Centralized communications
Lower administrative workload
24/7 support without increasing staff
Real-time data and metrics
Regulatory compliance and data protection
Who Is This Solution For?
Universities- Higher education institutions
- Technical and technological institutions
- Institutions with high administrative workload
- Admissions, student services, registrar, and academic administration teams
Security and Compliance
Designed to comply with data protection regulations(compliant with GDPR and local regulations):
- Role-based access
- Conversation traceability
- Personal data protection
- Usage and consent policies
Responsible, secure, and auditable AI.
Fast and frictionless implementation
- Does not replace your current systems
- Integrates with your tools
- Phased implementation: we start with an MVP and scale
- Ongoing support and guidance
Schedule a Demo for Your University
Discover how SBX360 can transform the student experience, reduce dropout rates, and free your team from repetitive tasks.